Internal Management Tool
Designing a pro-bono pet care management system for the Oakville & Milton Humane Society from 0-100.
Role
Product Designer
Team
3 Product Designers
2 Product Managers
9 Developers
Duration
May 2024 - April 2025
Overview
As a product designer at UW Blueprint, I was provided the unique opportunity to design a pro-bono management platform for the Oakville & Milton Humane Society, servicing over 100+ users and automating pet, volunteer and administration processes.
We designed an all-in-one web app solution streamlining volunteer task management, pet care, and admin processes. Through 12 months, I led the design of the pet list, add a pet flow, and interaction log, as well as the creation of the design system.
Context & Problem
Currently…
The Oakville and Milton Humane Society (OMHS) is an independent nonprofit supported by donations, providing shelter and care for up to 300 animals.
The Oakville and Milton Humane Society needs a way for users to manage pet care, log activities, and track task completion.
Currently, admins have an inefficient manual system for managing pet care and volunteer tasks, relying on whiteboards and paper records. The animal behaviourist struggles to assign and track tasks, involving 19 active dog kennels, 30 cats, to over 70 volunteers.
The Solution
All-in-one Management Tool
We designed an all-in-one web-app solution for both tablet and mobile devices on browsers.
✮ Pet List
The home page! Pets are displayed based on urgency of needing care. Sections are different based on user type (volunteer or admin). From here, users can filter, view pet profiles and take on tasks.
↑ Pet List for volunteers.
↑ Pet List for admins.
✮ Interaction Log
Admin only page where they can view all interactions occurring in the system.
✮ Mobile Filtering
I designed the mobile filtering!
